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Home & Business Computer Services has been serving your technology needs both at home and at your business for over 14 years. Our retail store is located in the Darboy area of the Fox Valley, just east of Appleton, Wisconsin.

We manage our company from our customer’s point of view, focusing on home and SMB computer services. We’re invested in your satisfaction, and provide honest, affordable, personal attention.

Whether your computer has software or hardware issues, you need new computers, or your need to upgrade your network, you will find everyone on our team is experienced and knowledgeable about the latest technologies and are eager to assist you.

Contact Us today for all your technology sales and support needs!

Products

New, Used & Refurbished PC’s

If you are looking for a great deal on a quality Dell™ computer system you’ve come to the right place! While we sell brand new fully customized computer systems specially made to order, we also have access to quality factory refurbished systems from Dell™. These are systems that either had minor cosmetic blemishes (such as a scratch or dent on the case) or have had a component replaced (such as memory sticks, hard drive, etc…) and can no longer be sold as “new”. They are Dell™ Certified and come with a full Dell™ Warranty – just like any other new Dell™ computer! They are discounted and the savings are passed along to you, our valued customer. So, you can buy with confidence!

Wireless Networking

HBCS specializes in products and solutions that provide effortless and economical sharing of broadband internet connections, files, printers, digital music, videos, photos and gaming over a wired or wireless network.

Hobbyists and Gamers

The hottest technology in interactive graphics is yours with personalized gaming hardware and software systems from HBCS.

Printers, Monitors, Scanners & Other Accessories

There’s no guessing when you’re working with the experts, we stay up to date with the latest technology, evaluate your needs, and install the right equipment that’s compatible with your system.

Cloud Computing

Today, more and more people are computing online and storing critical information in “The Cloud”. Services like GSuite, Gmail, and Google Chromebooks are becoming more and more popular. We can help you take advantage of these new technologies and teach you how to use them.

Antivirus, Antimalware, Antispyware Software

When you use a computer connected to the internet, having to deal with viruses just comes along with the territory. This is especially true when using Microsoft™ Windows. If you find your computer has been compromised, we can help! We make use of the latest in antivirus, antimalware, and antispyware technologies to help clean up your computer and get it back up and running! We are also proud to be Authorized  Resellers for Avast Antivirus and Webroot Secure Endpoint.

  

Freedom of Choice

When it comes to computer operating systems (OS’s), there are a plethora of choices to choose from. The three most popular being Windows, Mac, and Linux.

Windows is currently the most commonly used OS in both the home and business arenas. It is moderately priced, comes pre-loaded on most computers you purchase, and can be tweaked and configured by the user to a certain degree. Each version has had a variety of changes to its graphical user interface (GUI) allowing for a small variety of ways to get your work done.

Mac is usually pretty popular with graphic designers, photographers, many schools, and more. It can only be used on computers purchased from Apple, is not nearly as configurable, and is quite expensive. Over the years the main graphical user interface has remained pretty much the same, so it remains familiar. It is very stable, does not crash often, and because of the way it is designed, is harder to infect with viruses or malware.

Linux is an open-source operating system that comes in a large variety of available versions [called ‘distros’]. Most versions are absolutely FREE to download and install without restrictions. There are a variety of different graphic user interfaces to choose from and it’s highly customizable. It is also very stable, does not crash often, and is very  hard to infect with viruses. Most of the software programs you can get for it are free as well!

At HBCS, we can install Windows or Linux on your computer, and we can give software support on all three platforms! We wish to ensure your satisfaction with whatever OS you choose!

Virtualization

A virtual machine (VM) is a software implementation of a physical machine (ie. a computer) that executes programs just like a physical machine. So, let’s say you have a Windows 7 computer, but you wish to try the Linux operating system. You can create a virtual machine on your existing computer into which you can install Linux. You boot to it and use it just as if it were another computer. Or, let’s say a company needs to replace multiple outdated servers. Instead of purchasing 4 new physical servers, they could purchase one powerful physical server and virtualize the four different servers on that one machine. This is a substantial cost savings and is much easier to manage! We have experience working with proprietary systems like VMware or open-source solutions such as VirtualBox. Let us help you with all your virtualization needs!

Data Recovery

Oh no! You just got hit with one of those “crypto” or “ransomware” viruses you’ve heard everyone talking about! Now every single one of your data files is infected and encrypted so you cannot open them unless you pay the ransomer $500-$1000 or more to decrypt them! Why? Because you didn’t have a current backup!

Don’t let this be your situation!

We can provide you with access to a variety of data backup and recovery solutions – both cloud based, and using your own local storage.

Services

Personalized service is what sets us apart form our larger competitors. Computers need reliable maintenance and repair to protect your data and keep them operating at optimal speed and efficiency.

Whether you bring your computer to our store, or we visit you on-site at your home or business, we will find the solution to your internet, hardware, software, or server issues. We specialize in troubleshooting and prevention services and customizing your computer to your lifestyle or business needs.

Home Service

In Our Retail Store $85 / Hr
At Your Home $85 / Hr + $35 Trip Charge

Business Service

Labor Rate $100 / Hr
A quarterly Maintenance Contract is a smart investment to keep your computers working efficiently. Pre-paid Service Contracts are available with hours that don’t expire at reduced hourly rates. You told us this is what you needed, and we listened!

Customers who have a service contract are entitled to higher priority service calls than those who do not. You are also entitled to emergency response service.

Additional Benefits Include:

  • Regular trip charges are waived for on-site service
  • Reduced hourly labor rates
  • You will incur no additional labor charges for service performed on weekends or after hours

Hourly Rates With A Service Contract

10 Hour Plan $90 / Hr $900 Total $100 Savings
20 Hour Plan $80 / Hr $1600 Total $400 Savings
40 Hour Plan $75 / Hr $3000 Total $1000 Savings
80 Hour Plan $60 / Hr $4800 Total $3200 Savings

Contact Us for more information!

GSuite Authorized Reseller

What is GSuite?

GSuite is a service from Google providing independently customizable versions of several Google products under a custom domain name. GSuite is a cloud-based productivity suite that helps you and your team connect and get work done from anywhere on just about any device. It’s simple to use and manage, allowing you to work smarter and focus on what really matters.

Apps to fit your business!

 

Gmail – Email with Google-powered search, up to 30GB of storage, offline support, custom email addresses, and much more!
Calendar – Easily schedule meetings at times that work for everyone, get meeting reminders, and share calendars.
Drive – Google Drive allows you to store your files in the cloud, share them, and have access to them from anywhere.
Docs – Create, share and work on documents with your whole team in real time.
Sheets – Manage spreadsheet data faster with click-to-edit charts and discussion style comments.
Slides – Create presentations together, embed videos, and never press save again.
Keep – Make to-do lists, transcribe voice memos, take photos as reminders, and more.

Key Features

Included Gmail & Drive Storage 30GB
Custom Email Address
Unlimited Users
Video Chat, Calendar, Document Editing and More….
Business Controls
24/7 Customer Support
99.9% Uptime Guarantee

All this for only $5 per user per month or $50 per user per year on an annual plan (plus tax)!

Contact Us for more information!

Webroot Secure Endpoint

Instantaneous protection and fast scans without the hassle of time-consuming patches and signature updates.

SMARTER, FASTER & MORE EFFECTIVE PROTECTION

  • Instantaneous Cloud-Predictive Malware Protection.
  • 750 KB Client: Installs, Scans & Protects In Seconds.
  • No Conflicts With Existing Security Or Endpoint Software.
  • Advanced Offline Protection Against Zero-Day & Highly Adaptive Threats.
  • Browser Identity & Privacy Shield.

DEPLOYS IN SECONDS

  • Endpoint Protection Deploys & Is Fully Operational In Under 20 Seconds.
  • The Initial System Scan Takes Only Minutes – Not Hours.

ALWAYS UP TO DATE

  • Real-Time & Always Up To Date – It Uses Cloud Data Centers To Instantly Protect All Users From Every New Threat Webroot Finds.

DOESN’T SLOW DOWN YOUR SYSTEM

  • Transfers Most Of The Security Work To The Cloud, With Super Fast & Efficient Scans That Never Slow Devices Down.

REMOTE MANAGEMENT

  • Full, Remote Management Is Provided By Home & Business Computer Services Through Our Web Management Console.
  • You Don’t Have To Waste Time Checking Management Logs, Installing Updates Or Upgrades, Or Cleaning Viruses From Your Computer.
  • You Won’t Get Bothered By A Ton Of Pop-Up Windows Asking You To “Update This” Or “Upgrade That” or “Buy This”….

DOESN’T CONFLICT WITH OTHER SOFTWARE

  • Webroot Secure Endpoint Runs Alongside Other Programs – Including Other Security Software – So You Don’t Have To Uninstall Anything To Use It.

OFFLINE PROTECTION

  • Extra Protection Including Journaling & Rollback Remediation To Stop Malware From Affecting Your Computer When You Are Offline.

Contact

Address

W5669 County Road KK • Appleton WI 54915

Phone

920.996.0072

Email Us

Hours

Monday, Tuesday, Wednesday, Friday: 9am to 6pm
Thursday: 9am to 8pm
Saturday 9am to 1pm*

*Closed Saturdays during summer between Memorial Day & Labor Day